Interactive Patient Engagement Systems
Allen IPS solutions give patients in-room access to:
- interactive patient education – condition, medication, and procedures
- entertainment – movies, TV programming, games, internet, and music
- hospital services that can improve their comfort and engagement
Through a hospital-grade TV, bedside touch screen, or tablet PC, patients are given more control of their care experience and can interact with personalized tools and support needed during treatment and recovery that improves outcomes.
Allen IPS solutions give caregivers and administrators the ability to:
- track education compliance
- capture patient feedback
- identify patient satisfaction issues in real time
These insights can help improve HCAHPS results and lower patient readmission rates, while maximizing staff efficiency and improving clinical workflows.
- Best-of-Breed Patient Education at New Joplin Hospital
When the state-of-the art Mercy Hospital opened in Joplin, Missouri, in March – just four years after a EF5 tornado ravaged its predecessor facility – it not only embodied leading-edge storm-resistant design. It also features the most advanced patient-centric education and engagement tools, possible through a longstanding partnership with Allen Technologies and Emmi Solutions.
- Challenge: Hospital Communication in Infectious Disease Outbreaks
Since the H1N1 epidemic in 2009, many hospitals have implemented temporary visitor restrictions during the winter influenza season to help control the spread of the disease among the most vulnerable. So in January, when the Centers for Disease Control reported at least 45 flu-related deaths nationwide, many hospitals set their visitor restriction policies in motion. In California, where the 2014-2015 flu season was especially challenging, one Bay Area hospital turned to Allen Technologies for a creative new resource to its arsenal of communications tools to make patients and visitors aware of the restrictions and encourage compliance. Learn how El Camino Hospital used the Allen Interactive Patient System on patient room televisions to push out flu visitation updates.